Indosat Card Replacement Fee with the same number
Replacing the Indosat SIM card with the same number is a necessity for many customers, especially when the card is lost, damaged, or inactive. In this article, we will thoroughly explore the process, costs, and things that need to be considered, starting from the requirements, procedures to the cost of replacing the Indosat card with the same number.
the procedure and the cost of replacing the Indosat card with the same number
Before replacing the card, there are several steps and documents that need to be prepared. This procedure differs depending on the condition of your card, whether it is still active, in the grace period, or is no longer active.
1. Card is still active
If your card is damaged but the number is still active, the replacement process is relatively easy. Here are the steps:
- Visit the nearest Indosat outlet
Bring a damaged card and supporting documents such as an ID card. - Identity verification
The officer will verify the ownership of the card through the registered data. - replacement cost
- FREE: If the damage is not caused by the customer’s negligence (eg production defects).
- Starting from IDR 10,000 – IDR 100,000: If the customer wants additional credit or quota on a new card.
2. Card in grace period
If your card has entered the grace period, the steps are slightly different:
- Prepare identity documents
Documents such as KTP and Family Card (KK) are needed to verify ownership. - Visit Indosat outlets
Tell the officer that your card is in the grace period and wants to be replaced with the same number. - fee charged
- Generally, customers are only charged a card replacement fee.
- Make sure to immediately top up your credit to reactivate your number.
3. Inactive Card
Cards that are no longer active require more complex procedures because the number may not be available for re-activation. However, you can still try the following steps:
- Ownership Verification
Bring documents such as KTP and KK. - Option Postpaid#atfp_close_translate_span#
Some customers report that in order to reactivate the old number, they must first turn it into a postpaid service. - fee charged
- IDR 200,000 – IDR 500,000: Depends on the postpaid package selected.
- After a few months, the customer can apply for a change back to the prepaid service.
Indosat Card Replacement Cost Comparison Table
Here is a table of cost comparisons based on card conditions:
| Card condition | required documents | Cost | Information |
|---|---|---|---|
| Still active | ID card | Free – IDR 100,000 | Additional fees for new credit/quota. |
| in the grace period | ID card, kk | Free – IDR 100,000 | Refill immediately for activation. |
| not active | ID card, kk | IDR 200,000 – IDR 500,000 | Change of package to postpaid for several months. |
Tips and Tricks to Avoid Card Problems
In order not to have trouble changing cards, here are some tips that you can apply:
1. Update data regularly
Make sure your number is registered with the correct data, including ID card and KK.
2. Avoid the grace period
Always top up your credit before the due date to avoid the grace period coming in.
3. Save the card well
Use a SIM card protector to prevent physical damage.
4. Take advantage of the MyIM3 application
The MyIM3 application can help you monitor the active period of the card and refill it easily.
User Experience in Replacing Indosat Card
Some customers share their experiences when replacing Indosat cards on platforms such as detik.com reader voice. Here are some important points expressed:
- Fast process: Many customers report that the card replacement process at official outlets is quite fast, usually less than 30 minutes.
- EXTRA COST: There are customers who complain about the high cost when they have to change the service to postpaid to get the same number back.
- Important Documents: Many customers were rejected because they did not bring complete documents such as ID cards and family cards.
Conclusion
Replacing the Indosat card with the same number requires careful preparation, especially if your card is no longer active. The replacement fee varies depending on the condition of the card, ranging from free to Rp. 500,000. To avoid the problem, make sure you always update the data, keep the card’s active period, and store the card properly.
If you are having problems or have any further questions, feel free to visit the official Indosat outlet or contact customer service through the MyIM3 application.
