Telkomsel Sees a Drastic Rise in Broadband Traffic 15.7% During Ramadan-Idulfitri 1446H
Telkomsel has succeeded in presenting the best digital experience for its customers during the holy month of Ramadan and Eid al-Fitr 1446 H through the program Ramadan and Eid (Rafi) 2025. During the period of March 26 to April 8, 2025, the Company recorded a spike in broadband traffic of 12%, or up 15.7% compared to Ramadan and Eid in 2024.
Strengthening AI infrastructure and technology is the key
This success is supported by various strategic initiatives, including program implementation Telkomsel Alert Rafi 2025, network strengthening, and optimization of digital services.
Telkomsel utilizes artificial intelligence (AI) to detect 476 Crowd Points and resolve network disturbances efficiently. AI technology also helps to complete more than 9,500 Network Setup Automation Tasks In order to maintain the quality of service.
5G network expansion and Eid homecoming support
Telkomsel also expands network coverage 5G By presenting more than 1,400 BTS 5G In Jabodetabek and 90 BTS 5G In Surabaya.
To support community mobility during homecoming, the broadband network is strengthened in 17,537 km main line and prepared Rafi Alert Post in various areas.
Not only that, Telkomsel also facilitates the program Homecoming Hepi 2025 that delivers More than 1,100 travelers from various backgrounds for free to their hometown.
The surge in the use of digital services
During Ramadan and Eid, the increase in the use of Telkomsel’s digital services was also significant:
social media: Up 18.3%
Instant message: Up 34.2%
Streaming video: Grow 40.2%
Mobile gaming: Soared 60.7%
Popular digital platforms that dominate traffic surges include:
youtube (+154.9%)
TikTok, Whatsapp, Facebook, and Instagram
In addition, volume SMS also increased by 25.4% compared to normal days in 2025.
the region and the highest traffic point
The five regions with the highest increase in broadband traffic compared to normal working days 2025 are:
Central Java (38.6%)
West Java (28.7%)
Central Sumatra (22.1%)
East Java (22.0%)
South Sumatra (19.2%)
While the five locations with the highest spike during RAFI 2025 include:
Batu City (East Java)
Cipanas/City of Flowers (West Java)
Elephant Mungkur Reservoir (Central Java)
Peak (West Java)
Soekarno-Hatta International Airport (Banten)
Appreciation from Telkomsel
Saki Hamsat Bramono, VP of Corporate Communications and Social Responsibility of Telkomsel, expresses gratitude for the trust of the customers:
“This sharp increase in broadband traffic is a reflection of customer trust in Telkomsel’s services. We are grateful to be able to assist the community to celebrate the moments of Ramadan and Eid smoothly and comfortably.”
He ended his statement by saying:
“Syukran Yaumain, Id Mubarakin to all Muslims in the country.”
