6 Signs of Fake HP that are commonly sold in the marketplace
Illegal Cell Phone Assembly Closing Factory in West Jakarta
Minister of Trade Budi Santoso took firm action against an illegal mobile phone assembly factory located in the Green Court shophouse area, Cengkareng, West Jakarta. The action was carried out on Wednesday (23/7/2025). According to information obtained, the factory has assembled at least 5,100 units of mobile phones from well-known brands such as Oppo, Vivo, Redmi, and iPhone.
During the exposure to the media crew, a number of fake cellphones and illegally assembled results were exhibited. At first glance, the packaging of the product looks very convincing, similar to the new smartphone packaging from the official manufacturer. This makes it difficult for potential buyers to distinguish between real and fake cellphones only through the packaging.
The Director General of Consumer Protection and Commercial Order (PKTN) of the Ministry of Home Affairs, Moga Simatupang, explained some of the characteristics of fake cellphones that can be observed. Here’s the explanation:
FAKE HP CHARACTERISTICS
very cheap price
Fake phones or illegally assembled are usually sold at a much cheaper price than normal prices. Prices that are too cheap are often a sign that the product is not genuine.Quality decrease
Fake phones generally have lower quality, both in terms of cameras, speakers, and battery life. Although it looks new, the quality is not as good as the original phone.Long boot process
Fake phones often experience a long boot process, both for Android and iOS operating systems. This is different from the original phone which is usually fast and stable.Bad after-sales service
Fake phones usually do not have adequate after-sales service. For example, the warranty is only provided by the distributor if purchased offline, while in the marketplace there is usually no service center service.Minimal box contents
Although the packaging looks complete, the contents of the box from a fake cellphone are often incomplete. For example, there is no manual or official warranty card.poor signal quality
Fake HP is most likely to have poor signal quality. The signal can be lost suddenly even though the device is in an area with a strong signal.
Tips for Choosing a Safe Phone
I hope you also give advice so that people are wiser in buying cellphones. He advises to always ensure that there is an official warranty from the manufacturer or distributor. If you only offer a distributor warranty, you should not open the packaging because it could be a fake phone.
In addition, consumers are advised to buy at official stores or partners who work with brands. In the marketplace, make sure the store has a label such as “official store” or “official store” to ensure product quality.
How to Check Cell Phone Authenticity
One of the easiest ways to ensure the authenticity of your phone is to check the IMEI number. IMEI stickers are usually found in the box or the back of the device. If it doesn’t exist, the user can use the USSD code *#06# to display the IMEI number.
After getting the IMEI number, match what is listed on the box. If so, then the phone is genuine. If no IMEI data is found, the phone is most likely fake.
To make sure, consumers can also check the IMEI database on the official government website or the site of each brand such as Xiaomi, Oppo, Vivo, and Apple.
Report If You Get a Fake Phone
If you find a fake cellphone, the public can report to the Ministry of Commerce through various channels, such as WhatsApp (0853 1111 1010), telephone (021.341839), email (complaint.konsumen@kemendag.go.id), or the website (www.simpktn.kemendag.go.id).
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Supervision of traded products
The Ministry of Trade is committed to supervising the traded products, both offline and online. For products sold in the marketplace, the Ministry of Trade cooperates with Idea (Indonesian E-Commerce Association) to ensure compliance with applicable regulations.
Confiscation of 5,100 Fake Phones
The illegal assembly plant which was closed by the Ministry of Trade is said to have produced 5,100 units of fake cellphones worth a total of around Rp 12 billion. In addition, 747 cell phone accessories such as casings and chargers were also found with a value of around Rp. 5.54 billion. The total state loss is estimated at Rp 17.6 billion.
Mobile components come from China and are sent via Batam. This illegal production has been going on since mid-2023. Most of the components used come from used or reconditioned goods.
Support from Oppo and Vivo
Brand Oppo and Vivo expressed support for the government’s steps in enforcing the law. These two brands also appeal to consumers to be more vigilant when buying devices, especially those that are sold online.
Vivo Indonesia is conducting an internal investigation to find out more about the findings of illegally assembled mobile phones on behalf of their brand. They also make sure that fake devices cannot be served at authorized service centers. Meanwhile, OPPO Indonesia expressed full support for law enforcement by the government.
