Easy Ways to Check and Calculate PLN Electricity Bills

24 October 2025

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how to check pln postpaid electricity bill

Postpaid electricity customers have the advantage of knowing the amount of monthly bills that must be paid to PLN. In contrast to prepaid customers who pay in advance, postpaid customers pay after electricity consumption for one month. The deadline for postpaid bill payments is the 20th of every month.

Knowing the amount of the bill can help customers be wiser in managing daily electricity usage. Here are some ways to check PLN’s postpaid electricity bill:

Via SMS PLN

Open the SMS application on the phone, type Rec [spasi] Customer ID, then send to number 8123. Billing information will be sent automatically every month.
Through the PLN Call Center

Open the call menu on the phone, type 123 then select “Call/OK”. Wait until it connects to the operator. If it is connected, convey the customer ID to the officer. The operator will provide the billing details in question.
via email pln

Send email to address pln123@pln.co.id. Include the customer ID/meter number and PLN’s domicile. Wait for an email reply from PLN.
through the PLN Mobile application

Download the PLN Mobile application, click the “Register” menu, fill in your full name, customer ID, location, cellphone number, email, and password. Login to the application, then select the “Information” menu, then select “BILLING INFORMATION AND ELECTRICITY TOKEN”. The application will display the bill, usage, and payment history.
Through the PLN site

Site Access https://layanan.pln.co.id,#ATFP_CLOSE_TRANSLATE_SPAN# Select the “More Info” menu, then select “Electric Billing Information”. Click “Log in” or register an account using customer data and email. Click the “Check Bill” menu to view billing details.

how to calculate pln electricity bill

In addition to checking bills online, PLN customers can also calculate their own estimated monthly electricity costs. This calculation is useful for monitoring power consumption while helping to regulate electricity usage to be more efficient.

Postpaid customers can manually calculate electricity bills with a simple formula. Each customer is subject to a different basic electricity tariff (TDL), depending on the electric power class (VA) used. The higher the electrical power, the greater the applicable tariff.

To start, customers can check daily electricity consumption in the meter in kilowatt hour units (kWh). After that, the total use of electricity is multiplied by the basic electricity tariff that applies from PLN.

For example, non-subsidized household customers with 900 VA power use 17.37 kWh or 17,370 watts per day. With the basic electricity tariff in October 2025 of Rp. 1,325 per kWh, the electricity cost per day reaches around Rp. 23,015. When multiplied by 30 days, the estimated monthly electricity bill is around Rp. 690,450.