how to cancel promotion on tiktok

25 September 2023

2 menit membaca

PHave you decided to promote videos or advertisements on TikTok, but now want to cancel the promotion? No need to worry, you can easily do how to cancel a promotion on TikTok by following the simple steps below.

Step 1: Open the TikTok app

The first step is to open the TikTok application on your phone. Make sure you are logged into your TikTok account. If you haven’t logged in, go in first.

Step 2: Access your profile

When you are already on the homepage, search and tap the profile icon (human icon) located at the bottom right of the screen. This will take you to your profile page.

Step 3: Go to the Promotion menu

On your profile page, find and tap the three horizontal lines icon or menu button located at the top right of the screen. This will open the options menu.

Step 4: Select “Promotion” or “Ads”

In the Options menu, you will see several options. Find and tap “Promotion” or “Ads.” This will take you to the promotion menu on TikTok.

Step 5: Select the video or ad you want to cancel the promotion

In the promotion menu, you will see a list of videos or ads that you are promoting. Select the video or ad you want to cancel the promotion by tapping on it.

Step 6: Cancel Promotion

After you select the video or ad you want to cancel the promotion, find and tap on the “Cancel Promotion.” Usually, this option is located at the bottom of the screen.

Step 7: Confirm Promotion Cancellation

After you tap “Cancel Promotion,” you will receive a confirmation message asking you to confirm the cancellation of the promotion. Follow the instructions that appear on the screen to complete the cancellation process.

By following these steps, you have successfully canceled the promotion of your video or ad on TikTok. Be sure to re-check the confirmation message after taking the last step to make sure the promotion has been canceled.

FAQ regarding how to cancel promotion on TikTok

1. Will I get a refund after canceling the promotion on TikTok?

Yes, you will usually receive a refund in accordance with TikTok’s policy regarding the cancellation of the promotion. However, the refund time may vary.

2. Can I cancel the promotion at any time?

Yes, you can cancel the promotion at any time as you wish.

3. Can I promote the same video or ad again after canceling the promotion?

Yes, you can promote the same video or ad again in the future if you wish.

4. How do I contact TikTok customer support if I have problems with promotional cancellations?

You can contact TikTok customer support through the Help menu in the app or through the official TikTok website.

Now you have a complete guide on how to cancel a promotion on TikTok. Good luck, and I hope this article helps you manage your video and advertising promotions better.