Simple Ways to Book Ferry Tickets Online on Ferizy

28 July 2025

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PT ASDP Indonesia Ferry (Persero) now requires the public to make reservations for crossing tickets through the Ferrizy application. This step was taken to avoid the practice of brokering that often occurs around the port. With this digital system, service users can get services that are more transparent and easily accessible.

The President Director of ASDP, Heru Widodo, explained that the ferrizy system has been implemented since 2020. The aim is to improve service efficiency and ensure data integration between service users and operators. “With this reservation system, all transactions will be recorded and verified. This not only improves the efficiency of the service, but also protects service users from the risk of illegal transactions such as brokering,” he said in a statement.

The implementation of the online ticketing system is increasingly important after the incident of the sinking of the KMP Tunu Pratama Jaya owned by a private operator in the Bali Strait on July 2, 2025. The tragedy killed 18 people and left 17 others missing, with a total of 65 passengers..

Heru emphasized that the manifest is a legal document that is used as a basis for legal protection and insurance claims in an emergency. Therefore, all passenger data must be filled in correctly and according to the original identity. Passengers who purchase tickets through brokers or use fictitious data are at risk of not being recorded in the manifest and losing their rights to insurance.

Here’s how to buy ferry tickets via the Ferrizy application:

Download the ferizy app from the official app store.
Create an account by entering the requested personal data.
Login with email and password that has been registered.
Go to the main page of the application.
Fill in the port of origin and destination, for example Merak Harbor to Bakauheni Port, Lampung.
Select the service class and the type of service user.
Select the vehicle class according to the vehicle you are carrying.
Select the date and time of departure in the ‘Schedule Entry Schedule (Check In)’ column.
Select the maximum port entry time (check in).
Enter the number of passengers.
Click ‘Find Schedule’.
If the schedule matches, click ‘Continue’.
Fill in the passenger data with the identity number, age, and city or district.
Click ‘Order Now’.
Click ‘Yes, Continue’.
Check the data that has been entered.
Check the column ‘Yes, I agree’.
Click ‘Confirm’.
Click ‘Continue Payment’.
Select the desired payment method, from e-wallet to virtual account and click ‘Continue’.
Make a payment until successful, the e-ticket will be sent to the registered email address.

With this process, service users can get tickets safely and comfortably. The ferizy system also provides legal certainty and protection for passengers, so they are no longer worried about being exposed to illegal practices such as brokering.