how to disable cod in shopee

9 December 2023

2 menit membaca

BElanja online is increasingly becoming a major trend for society. One of the popular e-commerce platforms is Shopee. However, sometimes, there are situations where sellers want to avoid cash on delivery (COD) payment methods for various reasons. How to disable COD in Shopee? Check out the full guide below.

Optimizing Transactions at Shopee

1. the meaning of cod in shopee

Before going into how to disable COD, we need to understand what Cash On Delivery is in Shopee. COD is a payment method in which the buyer pays the order when receiving the goods. Despite providing convenience, COD can be an obstacle for sellers, especially with regard to the risk of fraud or payment uncertainty.

2. Reasons to disable COD

a. Financial security risks The use of COD often increases the risk of fraud and counterfeit payments. By disabling COD, the seller can reduce the financial risks that may arise.

b. Improved efficiency Disabling COD can also improve transaction management efficiency. Payment via electronic method is easier to track and manage.

3. Steps to disable COD in Shopee

A. Open the Shopee application

The first step is of course opening the Shopee application on your device.

B. Login to seller account

Make sure you are logged into your seller account. If not, do the login process.

C. Select “Shop Settings”

In the main menu, find and select the “Store Settings.”

D. Select “SHIPPING METHOD”

In “Shop Settings,” search and select the “Shipping Method.”

E. Disable “Cash On Delivery”

Find the “Cash on Delivery” option and disable the feature. Make sure to save the changes you made.

4. about alternative use

After disabling COD, it is important to provide alternative payment methods to customers. Provide clear information in the product description or discuss with the buyer via private message.

FAQ – FAQ

Q1: Does COD deactivation affect the number of sales? A1: Not always. Some buyers prefer other payment methods, and by providing alternative options, sales can remain optimal.

Q2: Is it necessary to tell the buyer? A2: It is recommended to provide information on the product description or to give the buyer a notification via private message.

Q3: Is COD irreversible deactivation? A3: No. You can reactivate COD if needed.

By following the guidelines above, you can improve the efficiency of transactions and manage financial risk better at Shopee. Next, let’s find out how to maximize your online sales potential!